How can I return my order?

You can return an article up to 30 days after receiving it.

• The items you wish to return can only be fitted, not worn or washed. Of course, you can try on and make sure you fit or don’t fit the items.
• When returning products, make sure to keep their original labels and send them back in their original packaging.
• Costs for returning your parcel is for your own expenses, we do not provide free return labels.
• As soon as we receive your parcel with the goods, we will process your refund.

If you have questions, please contact us at info@kinetic-balance.ca